Great experience overall! The breakfast had an excellent variety, and I loved the free treats like popsicles. The staff was accommodating, especially when accommodating our bikes.

Had a pleasant stay.

Everything was perfect and met needs well. Fairly clean hotel, and the staff were helpful and amiable, location was favourable in the heart of the city.

We choose this hotel as it's located at a shopping alley & alot of eatery shops!!! The hotel staff dun realy understand english but they do try very hard to serve us ;) room is clean & the coffee & ramen they provided were a nice touch!! (Ramen was hot & nice) hotel oso provided a induction cooker in the room so we can cook miso soup..... :)

The room's key is not a card key but with a big room number keyring. Guess most of the hotels in Hokkaido are like that coz the other hotels we checkin oso no card key!!!! But it's a small matter....

I had a wonderful experience during New Year! The hotel is located right in the heart of the shopping area, making it super easy to find great restaurants and shops nearby. The breakfast spread was excellent – I loved the variety and quality! Plus, I enjoyed the onsen; it was a fantastic way to relax after a busy day of exploring, and they even offered free popsicles afterward!

The room felt a bit cramped, especially with all my luggage. The onsen could get pretty crowded during peak times, which was a little disappointing. the airport limousine doesn’t stop nearby, so I had to drag my bags through the snow. Be prepared for a bit of a trek!

Excellent stay, as always. Ideal accommodation, magnificent location near shops and restaurants, excellent breakfast. Nice beds and central heating, TV set, and a fridge. Clean bathrooms with bathtubs. Location near botanical garden, city hall, shopping, entertainment, and Sapporo.

We enjoyed the fantastic breakfast with a great variety of food. The indoor onsen was a highlight, especially after a long day of exploring, and the complimentary ice cream was a good treat. While our room was a bit cramped, overall, I’d recommend this hotel.

The best is the bath and ramen.

I got great value for my money during my stay, and the room was comfortable. The location couldn't be better, with tons of shops and eateries nearby, and the staff was friendly and helpful throughout my visit.

Breakfast options could include more local dishes.

I stayed for four nights at this fantastic hotel while exploring the vibrant shopping scene. The location is unbeatable, with quick access to shopping streets and public transport. My room was spacious, comfy, and clean. I loved the complimentary breakfast, which was one of the best I've experienced, offering a wide variety of local delicacies. The public baths were a relaxing retreat, and the free coffee, ramen, and ice pops throughout the day were a good touch. The staff was friendly and attentive, making my stay even more enjoyable.

I do recommend this hotel.

The room was well-equipped and the beds were comfy. the location of the hotel was near Sapporo's famous shopping area with many great stores for shopping. Appreciated my stay at this property and definitely want to stay in that area again.

The hotel was clean and interesting in every way. the staff was helpful, and everything was nice. I thoroughly enjoyed the delicious breakfast with Western options at the property.

The location was favourable and incredible in a busy area, adjacent to shops and restaurants. the hotel is close to the shopping street and convenience stores. - I was offered a delicious breakfast with western options.

Near shopping area. Great amenities. Good breakfast. Friendly staff.

Not one thing.

Great location, modern hotel, excellent breakfast choices, relaxing onsen, friendly staff, comfortable rooms.

Can't fault the property.

The hotel is located in a perfect spot, surrounded by shops and restaurants. The underground access is very practical, especially during winter. The free public bath was definitely the highlight of our stay, and the perfect way to relax after a day of exploring the city. We also appreciated the complimentary breakfast, which had a variety of delicious options for all tastes.

We also had trouble finding a parking spot nearby, which was a bit inconvenient. our stay was enjoyable and we would still recommend it to anyone looking for a central and comfortable stay in the city.